Log Cabin Stores FAQs
How do I choose the right cabin size?
Use the exact base plan, not only the nominal cabin size. Allow for the roof, door opening, assembly space and access around the finished cabin.
What base does a log cabin need?
A log cabin needs a firm, flat and level base. Use the base dimensions given on the product page for the model you choose.
How long will delivery take?
The expected lead time is shown on the product page. It can change with the model, options, supplier and delivery postcode.
Will the cabin be carried to my base?
Not necessarily. Delivery and unloading arrangements depend on the supplier, so check access before ordering.
Can I return a cabin kit?
Your cancellation and return rights are explained on our Returns and Refund Policy page.
How can I get help?
Call us on 0800 368 8590. Have the product name or order number ready.